THE COMPETITIVE APPROACH VS THE HUMANIST-SOCIAL APPROACH IN QUALITY MANAGEMENT OF POSTGRADUATE STUDIES

Resumo

Postgraduate quality management can be carried out from two approaches: the first, (competitive) is based on compliance with academic, scientific and administrative standards, and the positioning of universities in world lists of best institutions; the second (humanist-social) in the commitment of the universities with the solution of the problems of sustainable development. The objective of this article is to review the recent information backing the competitive and social-humanist approaches to quality in postgraduate studies, and on this basis support what should be the meeting point between both approaches in Latin American universities. For this purpose, articles published predominantly in Latin America, and also from Asia and Africa, were analyzed. From the points of view expressed in the reviewed documents, reflections on quality management in postgraduate studies were formulated from the Latin American perspective. It was found that the competitive approach predominates in postgraduate quality management worldwide, and that the social responsibility of universities, and of postgraduate studies in particular, implies a commitment to solving local, regional and national problems, only achievable with a solid social-humanist approach. Latin American universities must combine compliance with competitive standards with postgraduate social responsibility objectives, and assign greater weight to the latter in accreditation systems.